What we offer
Accurate via RAG
No hallucination risk — answers only from your product/content knowledge base. Never invents information.
Multi-Channel
Website widget + WhatsApp + Instagram DM + Facebook Messenger — same bot, one brain.
Sales Trigger
Recommends products, adds to cart, shares discount codes, generates payment links. From passive support to active sales.
Live Handoff
If bot can't solve it or customer asks for a human — auto handoff to live agent. Full conversation history attached.
Industry-Specific Bot Scenarios
E-Commerce: Check order status, compare products, suggest sizes, start returns, track shipments. Also plugs into Trendyol/Hepsiburada customer messaging.
Clinic / Healthcare: Book appointments, choose doctor, symptom triage (referral only — never diagnosis), common medical FAQs.
Restaurant: Show menu, take reservations, take-out orders, allergy warnings, opening hours.
Hotel: Room availability, price quotes, bookings, room service orders, check-in/out help.
Education: Enrollment info, class schedules, homework help (student assistant), parent communication.
Lawyer / Consultant: Initial intake questions, appointments, case status (client portal).
Tech & Stack: OpenAI GPT-4 or Claude (excellent multilingual), RAG over your own database (Pinecone, Supabase pgvector), React web widget, WhatsApp Business API. ~$20-100/month OpenAI cost (usage-based).
Frequently Asked Questions
What if the bot gives a wrong answer?
The RAG architecture restricts answers to your supplied content. For anything unknown it says 'let me hand you to a live support agent on this.'
Will customers know the bot is AI?
If you tell them, yes (legally required transparency in most jurisdictions — 'this chat is AI-assisted'). Most customers don't mind — speed matters more.
How many bots do I need?
One is enough — it connects to multiple channels. Website + WhatsApp + Instagram, all the same bot, same knowledge base.
How long does training take?
Initial setup 1-2 weeks (your products, policies loaded into the knowledge base). After that, content updates sync automatically.